Tuesday, December 17, 2019

Manage Rotations List Improvement

The Manage Rotations page previously had been slower to load and respond for groups with a large number of rotations. In order to speed up the page load time, the latest update to the Manage Rotations page for groups with more than 100 rotations will now be broken up into several pages. Each page now contains 100 rotations.

Just above and below the rotation list you’ll see how many are showing out of the total number of entries. Under the list, you’ll be able to navigate through the pages. Hover over the rotation names to scroll within each page.

To see this in action please go to Setup > Manage Rotations you will be brought to this page:





































Please see this support resources for more information about the Manage Rotations page:
Manage Rotations

Thursday, December 12, 2019

Password Reset Link Improvement

When a user of one45 resets their password from the need help logging in? link on the login page, they’ll receive an email with a link to the password reset page. Note that this update does not apply for institutions or users who use a separate single sign on system.
























Previously, this link was accessible for one click only. In some situations, institution anti-virus software may scan the email and in the process of verifying the safety of the link would ‘click’ the link preventing users from accessing the password reset link.

As part of this improvement work, password reset links are now made valid for a set period of time. The default setting for institutions for the link to be accessible is 10 minutes. A link available within the time range could be clicked multiple times during that period.

This time limit is set to 10 minutes by default and can be customized to be a longer time frame if needed. Please contact support if you’d like this time limit adjusted. Note that for extended time periods if you would like the time limit to be set to more than 2 hours, we will require approval before making the change.

For more information about the password reset process please visit this support article:
Forgot your Password?